Online training

Introduction to Cultural Competence (OL)

An interactive online training module which will help you be culturally responsive to your diverse clients.
It is suitable for health, community & government staff working with clients from culturally and linguistically diverse (CALD) backgrounds.

This module is pitched at an introductory level and provides a theoretical framework for people who are already working in culturally responsive settings. It is for workers who are less familiar with the concept of cultural competence.

Learning outcomes:
• To define the concepts of culture and cultural competence
• To demonstrate the importance of cultural competence in your work
• To identify the impact of cultural interpretations and bias
• To develop strategies to improve your cultural competence

You can get started anytime from now and complete the course at your own pace. If you have to stop the training unexpectedly, or you just want to complete it later the system will remember where you were the last time you left it.

Please Note: we use Flash software for this online module, while it works on most browsers there are preferences to ensure it operates effectively. We recommend you use Google Chrome or Mozilla Firefox browsers when accessing this course. Mobile devices accessing the course and smartphones using Apple’s operating system (iOS) won’t work. There may be some problems using Internet Explorer browser so we recommend not using it.

If you don’t have the flash player plug-in please click here to download and install.
  • Introduction to Cultural Competence
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 2 years