Online training

Introduction to Cultural Competence (OL)

An interactive online training module which will help you be culturally responsive to your diverse clients.
It is suitable for health, community & government staff working with clients from culturally and linguistically diverse (CALD) backgrounds.

This module is pitched at an introductory level and provides a theoretical framework for people who are already working in culturally responsive settings. It is for workers who are less familiar with the concept of cultural competence.

Learning outcomes:
• To define the concepts of culture and cultural competence
• To demonstrate the importance of cultural competence in your work
• To identify the impact of cultural interpretations and bias
• To develop strategies to improve your cultural competence

You can get started immediately and complete the suite at your own pace. Your progress is saved at the end of each section.

Please use Google Chrome, Firefox or Safari browser to do this training. Microsoft Internet Explorer does not work well.

If you have any problem accessing the course, please contact Anni -
  • Introduction to Cultural Competence
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 2 years