Introduction to Cultural Competence (OL)

Online training


An interactive online training module which will help you be culturally responsive to your diverse clients.
It is suitable for health, community & government staff working with clients from culturally and linguistically diverse (CALD) backgrounds.
This module is pitched at an introductory level and provides a theoretical framework for people who are already working in culturally responsive settings. It is for workers who are less familiar with the concept of cultural competence.
The training can be accessed from any computer with internet access and can be done at the user’s own pace.

Please Note: we use Flash software for this online module, while it works on most browsers there are preferences to ensure it operates effectively. We recommend you use Google Chrome or Mozilla Firefox browsers when accessing this course. Mobile devices accessing the course and smartphones using Apple’s operating system (iOS) won’t work. There may be some problems using Internet Explorer browser so we recommend not using it.

If you don’t have the flash player plug-in please click here to download and install.

  • Introduction to Cultural Competence
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever