Working with Interpreters
Working with Interpreters is a comprehensive course designed for new staff or as a refresher for those who collaborate with interpreters. This course provides a framework to understand the various language services available to help bridge communication gaps when clients do not speak your language. You will explore the different types of language services and how they can assist you, while also acquiring the essential skills needed to effectively book an interpreter, prepare them for a conversation, and conduct interpreted discussions.

Course Duration: Approximately 40 minutes

Learning Goals:
Upon completing the course, you will gain a solid understanding of:

- How interpreters can enhance your effectiveness and job satisfaction
- How to determine when an interpreter is necessary
- The steps to book and prepare for interpreted conversations
- Techniques for communicating effectively through an interpreter

Certificates and Progress Tracking
Certificates are issued upon course completion and are available for download. You have 12 months from enrollment to complete the training. Progress is saved automatically at the end of each section, supporting a flexible learning pace.

Technical Requirements
You can access the training on any device—desktop, tablet, or mobile phone—allowing you to learn on the device that suits you best. For the best experience, complete this training using Google Chrome, Firefox, or Safari browsers. These browsers ensure optimal compatibility and performance.